Live Sales Help offers tons of features that make communication with your customers a lot simpler. The application is easy to integrate with your website. And upon purchase, you can instantly use it to cater to all your customers worldwide. Get Live Sales Help and start providing real time assistance to your customers. Now, you have a solution on how to give live support to your customers, which you didn't know how to do before. To fully understand what Live Sales Help can do for your business, here is its list of product features for both operator and customer sides.

Customer Features.

1.       Chat window popout/popin – provides a dynamic chat window.

2.       Change login name – allows the customer to modify login name to make it easier to remember and quicker to login on chat.

3.       Insert smileys – has a set of smileys that can be used for live chat.

4.       File upload – customer can upload files and share them to the operator. These files can be helpful in making inquiries clearer so that the operator can give an accurate answer.

5.       Multiple browser support – compatible to run on any browser.

Operator Features

1.       Multiple chats – allows the operator to participate in multiple chat sessions and address the needs of several customers at a time.

2.       Ban IP – block IP of malicious customers visiting your website.

3.       User administration

4.       Group administration

5.       Customer administration – obtain customer information such as location, activities, browser settings, etc.

6.       View chat history – save all chat sessions. Search and view all chat transcripts in the future.

7.       Delete chat history – permanently remove chat transcripts to free memory.

8.       File upload –operator can upload files and share them to the customer. These files help in providing answers to customer inquiries.

9.       Admin uploaded files – provides access to uploaded files, which can be useful to answer customer inquiry.

10.   Settings for the chat window (size, colors, logo) – set size and color of chat window. Upload image and use it as logo on the live chat dialog.

11.   Lost password feature – allows the operator to retrieve lost password.

12.   SSL secured – communication is encrypted to ensure that information exchange is secured.

13.   Multiple browser support – compatible to run on any browser.